SHUAFAY's Privacy Policy

Welcome to SHUAFAY INDUSTRIES, encompassing www.shuafayindustries.com and www.shuafay.com. We are committed to protecting the privacy and security of personal information collected from our website visitors and users of our online services. This Privacy Policy outlines our dedication to safeguarding your data and complying with the highest privacy standards.

Scope of This Privacy Policy

This Privacy Policy applies to SHUAFAY INDUSTRIES, its brand subsidiaries, and both www.shuafayindustries.com and www.shuafay.com, governing the collection and use of data on these domains. By using our websites, you agree to the data practices described in this policy.

Information We Collect

We collect various types of information, including:

1. Personal Information You Provide:

• Name

• Address

• Email address

• Billing and payment information

• Other information you voluntarily provide through surveys, membership forms, and emails

2. Automatically Collected Information:

• Cookies and similar tracking technologies

• Server logs

• Browser type

• IP address

• Operating system

• Anonymous demographic data (e.g., age, gender, income)

Use of Information

We use personal information to:

• Operate our websites

• Fulfill your service requests

• Inform you about other relevant products and services

• Analyze user behavior to improve our services

We do not sell, rent, or lease customer lists to third parties. We may share data with trusted partners for specific purposes, but they are bound by strict confidentiality agreements.

Cookies and Tracking Technologies

Our websites use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy below.

Disclosure of Information

We may disclose personal information when required by law, or legal processes, or to protect our rights, property, or the safety of our users and the public.

Non-Marketing Purposes

We may contact you for non-marketing reasons like security alerts, account issues, and product/service updates. In certain situations, we may post notices on our websites or other public channels.

Unsubscribe or Opt-Out

You have the option to unsubscribe from email communications and newsletters. To do so, please email us at [email protected]. If you wish to unsubscribe from third-party websites, you must visit those sites directly. We will adhere to this privacy policy for previously collected personal information.

Links to Other Websites

Our websites may contain links to external sites with their privacy policies. We do not accept responsibility for their practices and encourage you to review their privacy statements.

Security

We take comprehensive measures to secure your personal information, including physical, procedural, and technical safeguards. We use Secure Socket Layer (SSL) technology for secure data transmission.

Changes to Privacy Policy

SHUAFAY INDUSTRIES reserves the right to update this policy. We will notify users of significant changes via email. Continued use of our websites indicates acceptance of any modifications.

Acceptance of Terms

By using our websites, you agree to the terms and conditions outlined in this Privacy Policy. If you disagree, please refrain from using our sites. Buyers of SHUAFAY INDUSTRIES products must also comply with our terms and conditions.

Shipping and Returns

• Shipping: Stock items (small quantity samples) are typically shipped within 2-4 working days of cleared payment, with international delivery taking up to 7-14 days.

• Returns: You have 14 days to return an item. Please contact us at [email protected] for confirmation before proceeding. Items must be unused and returned in their original condition; return shipping costs are your responsibility, and we do not refund the original transportation cost.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

• Email: [email protected]

Contact Us using our dedicated Contact Us Page.

Thank you for choosing SHUAFAY INDUSTRIES. Your privacy and satisfaction are our priorities.

Cookie Policy

This Cookie Policy explains how SHUAFAY INDUSTRIES uses cookies and similar technologies on our websites. By using our websites, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to the site owners.

Types of Cookies We Use

At SHUAFAY INDUSTRIES, we utilize various types of cookies to enhance your experience on our websites:

1. Strictly Necessary Cookies:

• These cookies are essential for the operation of our websites. They enable core functionalities such as security, network management, and accessibility. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

2. Performance Cookies:

• These cookies collect information about how you use our websites, such as which pages you visit most often and if you receive error messages from web pages. This data helps us improve the performance of our websites.

3. Functionality Cookies:

• These cookies allow our websites to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features. They may also be used to provide services you have requested, like watching a video or commenting on a blog.

4. Advertising Cookies:

• These cookies are used to deliver advertisements more relevant to you and your interests. They remember that you have visited our websites and may share this information with other organizations, such as advertisers.

Duration of Cookies

• Session Cookies: These are temporary cookies that remain on your device until you leave our websites.

• Persistent Cookies: These cookies remain on your device for a set period specified in the cookie. They are activated each time you visit our websites.

Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality of our websites.

Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We encourage you to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

Thank you for choosing SHUAFAY INDUSTRIES. Your privacy and satisfaction are our priorities.