SHUAFAY's Privacy Policy

Privacy Policy

Last Updated: [01/September/2023]

Welcome to SHUAFAY INDUSTRIES, including www.shuafayindustries.com and www.shuafay.com. We are committed to upholding the privacy and security of personal information collected from our website visitors and users of our online services. This Privacy Policy outlines our dedication to safeguarding your data and complying with the highest privacy standards.

This Privacy Policy applies to SHUAFAY INDUSTRIES, its brand subsidiaries, and both www.shuafayindustries.com and www.shuafay.com, governing the collection and use of data on these domains. By using our websites, you agree to the data practices described in this policy.

Collection of Information

We collect various types of information, including:

1. Voluntarily Provided Information: This includes your name, address, email address, billing, and credit card information when making purchases or using our services.

2. Automatically Collected Information: We use cookies, third-party tracking technologies, and server logs to gather data. Rest assured, we only collect personal information that you provide knowingly and willingly through surveys, membership forms, and emails.

3. Non-Personal Information: We may also collect anonymous demographic data (e.g., age, gender, income, political affiliation) and technical information like your browser type, IP address, and operating system for analysis and service improvement.

Use of Information

We use personal information to operate our websites, fulfill your service requests, and occasionally inform you about other relevant products and services. We do not sell, rent, or lease customer lists to third parties. We may share data with trusted partners for specific purposes, but they are bound by strict confidentiality agreements.

We may also analyze user behavior on external websites to understand popular services and products.

Disclosure of Information

We may disclose personal information when required by law, or legal processes, or to protect our rights, property, or the safety of our users and the public.

Non-Marketing Purposes

We respect your privacy and may contact you for non-marketing reasons like security alerts, account issues, and product/service updates. We may post notices on our websites or other public channels in certain situations.

Unsubscribe or Opt-Out

You have the option to unsubscribe from email communications and newsletters. To do so, please email us. If you wish to unsubscribe from third-party websites, you must visit those sites directly. We will adhere to this privacy policy for previously collected personal information.

Links to Other Websites

Our websites may contain links to external sites with their privacy policies. We do not accept responsibility for their practices and encourage you to review their privacy statements.

Security

We take comprehensive measures to secure your personal information, including physical, procedural, and technical safeguards. We use Secure Socket Layer (SSL) technology for secure data transmission.

Changes to Privacy Policy

SHUAFAY INDUSTRIES reserves the right to update this policy. We will notify users of significant changes via email. Continued use of our websites indicates acceptance of any modifications.

Acceptance of Terms

By using our websites, you agree to the terms and conditions outlined in this Privacy Policy. If you disagree, please refrain from using our sites. Buyers of SHUAFAY INDUSTRIES products must also comply with our terms and conditions.

Shipping and Returns

• Stock items (small quantity samples) are typically shipped within 2-4 working days of cleared payment, with international delivery taking up to 7-14 days.

• Returns: You have 14 days to return an item, but please contact us at info for confirmation before proceeding. Our returns policy is at our discretion and should not be abused. Items must be unused and returned in their original condition; return shipping costs are your responsibility, and we do not refund the original transportation cost.

Thank you for choosing SHUAFAY INDUSTRIES. Your privacy and satisfaction are our priorities. If you have any questions or concerns about this policy, please contact us.