Welcome to SHUAFAY INDUSTRIES, encompassing www.shuafayindustries.com and www.shuafay.com. We are deeply committed to protecting the privacy and security of personal information collected from visitors to our websites and users of our online services. This Privacy Policy outlines how we safeguard your data and comply with the highest privacy standards.

Scope of This Privacy Policy

This policy applies to SHUAFAY INDUSTRIES, its brand subsidiaries, and the websites www.shuafayindustries.com and www.shuafay.com. By using these websites, you consent to the data practices described here.

Information We Collect

We collect the following information to provide you with the best service possible:

1. Personal Information You Provide

• Name

• Address

• Email address

• Billing and payment details

• Other information you voluntarily provide through surveys, membership forms, or email communications

2. Automatically Collected Information

• Cookies and tracking technologies

• Server logs

• Browser type and operating system

• IP address

• Anonymous demographic data (e.g., age, gender, income)

How We Use Your Information

Your personal data is used to:

• Operate and improve our websites and services

• Fulfill your orders and service requests

• Communicate relevant offers, updates, and promotions

• Analyze user behavior to enhance user experience

We do not sell, rent, or lease customer lists to third parties. We share data only with trusted partners bound by confidentiality agreements and only for specific purposes aligned with this policy.

Cookies & Tracking Technologies

Our websites use cookies to improve your experience, analyze usage, and deliver personalized content. Cookies are small files stored on your device that remember your preferences and help us recognize you.

You can control cookie settings via your browser preferences. For detailed information, see our Cookie Policy below.

Disclosure of Information

We may disclose personal information if required by law or legal processes, or to protect SHUAFAY’s rights, property, safety, or that of our users and the public.

Non-Marketing Communications

We may contact you for non-marketing reasons such as security alerts, account updates, or important product/service notifications. We may also post notices on our websites or public channels as needed.

Unsubscribe or Opt-Out

You can unsubscribe from marketing emails at any time by emailing us at [email protected]. For third-party communications, please visit those respective sites.

We continue to protect any information collected before your opt-out in accordance with this policy.

Links to Other Websites

Our websites may link to external sites with separate privacy policies. SHUAFAY is not responsible for their practices and encourages you to review their policies independently.

Security Measures

We employ robust physical, procedural, and technical safeguards, including SSL encryption, to protect your data during transmission and storage.

Changes to This Privacy Policy

SHUAFAY INDUSTRIES reserves the right to update this policy. We will notify users of significant changes via email. Continued use of our sites after updates constitutes acceptance.

Acceptance of Terms

By using SHUAFAY websites, you agree to this Privacy Policy. If you disagree, please refrain from using our services. Buyers must also comply with SHUAFAY’s terms and conditions.

Shipping and Returns

• Shipping: Stock items ship within 2–4 business days; international deliveries typically take 7–14 days.

• Returns: You have 14 days to request a return. Items must be unused and in original condition. Contact [email protected] before returning. Return shipping is your responsibility; original shipping costs are non-refundable.

Contact Us

For privacy questions or concerns, contact us at:

• Email: [email protected]

• Or visit our dedicated Contact Us page.

Thank you for trusting SHUAFAY INDUSTRIES. Your privacy and satisfaction remain our highest priorities.

Cookie Policy

This policy explains how SHUAFAY INDUSTRIES uses cookies on our websites. By using our sites, you consent to our cookie practices.

What Are Cookies?

Cookies are small text files placed on your device to make websites work efficiently and provide information to site owners.

Types of Cookies We Use

1. Strictly Necessary Cookies

Essential for core website functions like security and shopping baskets.

2. Performance Cookies

Collect data on website usage to improve performance.

3. Functionality Cookies

Remember your preferences and provide enhanced features.

4. Advertising Cookies

Deliver targeted ads and track your interactions.

Duration of Cookies

• Session Cookies: Temporary; deleted when you close your browser.

• Persistent Cookies: Remain on your device for a set period.

Managing Cookies

You can accept or reject cookies via your browser settings. Disabling cookies may limit some site functions.

Changes to This Cookie Policy

We may update this policy occasionally; changes take effect when posted here. Please review periodically.

Thank you again for choosing SHUAFAY INDUSTRIES. We appreciate your trust and commitment to privacy.