Support • Orders • B2B • Studios • Partnerships
Contact SHUAFAY
Reach the right SHUAFAY team for product guidance, order support, wallet questions, custom clothing, B2B manufacturing, digital services or commercial collaboration.
Choose the correct inquiry type and include the details that help us understand your request.
Retail
Products and Orders
Sizing, product details, checkout, delivery, returns and order-related support.
Manufacturing
B2B and Private Label
Product development, manufacturing, sourcing, branding and commercial quotations.
Digital
SHUAFAY Studios
Websites, WooCommerce, SEO, speed, photography, video and social services.
Relationships
Partnerships
Creators, retailers, distributors, sourcing partners and brand collaborations.
Inquiry Paths
Choose the path that matches your request
Using the correct inquiry type reduces unnecessary back-and-forth and helps the relevant team review the request with the right context.
Customer
Retail Support
Product information, sizing, orders, checkout, delivery, returns, wallet support and account assistance.
Manufacturing
B2B and Private Label
Leatherwear, biker products, sports goods, private labels, sourcing and export-oriented manufacturing.
Studios
Web, SEO and Performance
WordPress, WooCommerce, search optimization, website speed and digital-growth projects.
Creative
Media and Partnerships
Photography, video, social content, creator collaborations and commercial partnerships.
Customer Experience
Support built around clearer communication
For order support, include the order number and the email used during checkout. For product questions, include the product URL, required size and colour.
For B2B or Studios projects, explain the product, website, service, quantity, target market, current problem or desired outcome.
Do not send complete payment-card details, account passwords or unnecessary identity documents through the contact form.
Send Your Message
Contact SHUAFAY Support
Select the inquiry type, add the relevant information and submit one clear message. Required fields help route and review your request.
Include What Matters
Help us respond with greater precision
A concise message with the right supporting details is more useful than a long message without order, product, website or project information.
Orders
Order Support
Include the order number, checkout email and a clear description of the issue.
Products
Product and Sizing
Include the product URL, preferred colour, size, measurements or intended fit.
Manufacturing
B2B Requirements
Include product type, target quantity, material, branding, destination and timeline.
Digital
Studios Projects
Include the website URL, current platform, required service and main problem.
Returns
Return or Warranty
Include the order number, affected product, relevant photographs and requested assistance.
Wallet
Wallet Support
Include the account email, transaction date and relevant top-up or redemption details.
Creative
Photo or Video Brief
Explain the file type, quantity, intended platform, output format and delivery target.
Partnerships
Collaboration Proposal
Include your profile, audience, market, proposal, expected value and relevant references.
Head Office and Factory
SHUAFAY Industries — Sialkot, Pakistan
SHUAFAY’s Sialkot base supports consumer retail, B2B manufacturing, private-label development, sourcing, product planning and export coordination.
Official address:
Hashim Pura, Haji Pura Road, Sports City,
Sialkot, Pakistan.
Partnerships
Collaboration opportunities
SHUAFAY reviews serious proposals that align with its products, manufacturing capabilities, digital services, target markets and long-term brand direction.
Creators
Influencers and Content Creators
Product storytelling, campaign content and audience-aligned collaboration proposals.
Commerce
Retailers and Distributors
Retail supply, distribution, private-label and commercial market-development discussions.
Supply
Sourcing Partners
Material, component, logistics and supply-chain opportunities relevant to SHUAFAY operations.
Brands
Brand Collaborations
Original product, collection, media or cross-platform collaboration opportunities.
Technology
Digital Partnerships
Relevant ecommerce, AI, automation, marketplace and technology-integration discussions.
Commercial
Strategic Projects
Structured proposals involving manufacturing, distribution, infrastructure or market expansion.
SHUAFAY Ecosystem
One house with clearer paths
Choose the division or service area most relevant to your inquiry before submitting the contact form.
Consumer Brand
SHUAFAY
Premium leatherwear, biker gear, accessories, custom clothing and customer support.
About SHUAFAY
Manufacturing
SHUAFAY Industries
B2B production, private label, sourcing, product development and export support.
About SHUAFAY Industries
Digital Services
SHUAFAY Studios
Web development, WooCommerce, SEO, speed, photography, video and social services.
About SHUAFAY Studios
Customer Value
SHUAFAY Wallet
Multi-currency wallet top-ups, promotional rewards and eligible checkout redemption.
Read Wallet Policy
Contact Guidance
Frequently asked questions
Answers about submitting inquiries, response details, B2B quotations, urgent order concerns and project communication.
Which inquiry type should I select?
Select the option closest to the main purpose of your message. Product and order concerns should use the retail or order options. Manufacturing requests should use B2B or Product Quotation.
Website, SEO, speed, photography and video requests should use the applicable SHUAFAY Studios option.
What should I include for an order inquiry?
Include your order number, the email used during checkout, the affected product and a clear explanation of the issue.
Do not include complete payment-card information.
How do I request a B2B manufacturing quotation?
For a structured manufacturing request, use the B2B Product Quotation page .
Include the product type, reference images or technical files, target quantity, materials, branding requirements, delivery destination and timeline.
Can I attach files through the contact form?
Keep the main contact form lightweight. Begin with a clear message and relevant product or website URL.
When files are necessary, the relevant team can provide appropriate submission guidance after the initial inquiry is reviewed.
Should I submit the same inquiry more than once?
Avoid submitting repeated copies of the same message. Duplicate inquiries can make routing and review less efficient.
For a meaningful update, reply through the existing communication thread where possible.
How should I report an urgent payment or account concern?
Select Order, Payment or Checkout Support, or Account or Technical Support, and explain the issue clearly.
Include the order number or account email but do not send passwords, complete card details or authentication codes.
How do I contact SHUAFAY Studios?
Select the relevant Studios inquiry option and include your website URL, current platform, main objective and required service.
Do not send administrator passwords until the project scope and secure access method have been confirmed.
How is my contact-form information used?
Information submitted through the form is used to review, route and respond to the inquiry, subject to the SHUAFAY Privacy Policy .
